Notification Center
The Notification Center is your central hub for all in-app notifications. It displays a chronological list of events related to your admissions activities -- form submissions, lead assignments, stage changes, follow-up reminders, and more.
Accessing the Notification Center
- Click the bell icon in the top navigation bar. A badge shows your unread notification count.
- Select View All Notifications or navigate directly to the Notifications page from the sidebar.
Notification List
The Notification Center displays a data table with all your notifications. Each notification shows:
- Status icon -- An envelope icon indicating read (open, grey) or unread (solid, pink).
- Notification content -- Title, description, and the category of the event.
- Timestamp -- When the notification was created.
Click any notification row to navigate to the related entity (e.g., clicking a lead assignment notification opens that lead's detail page).
Filtering Notifications
Use the filter bar above the notification table to narrow down what you see:
All / Unread Toggle
- All -- Shows all notifications, both read and unread.
- Unread -- Shows only unread notifications. The unread count badge appears next to this filter.
Category Filter
Use the category dropdown to filter by notification type:
| Category | Description |
|---|---|
| Lead Lifecycle | Stage changes, status updates, lead creation |
| Follow-ups | Follow-up reminders and due dates |
| Notes & Files | New notes added, files uploaded to leads |
| Checklists | Checklist item completions and updates |
| Enquiries | New enquiry submissions and updates |
| Forms | Form submissions, form abandonment alerts |
| System | System-wide announcements and alerts |
| Admin | Administrative actions and configuration changes |
Search
Type in the search box to find notifications by keyword.
Bulk Actions
The notification table supports multi-select for bulk operations:
- Click the checkbox column to enable multi-select mode.
- Select individual notifications or use the select-all checkbox.
- Choose a bulk action from the action menu:
- Mark as Read -- Mark all selected notifications as read.
- Mark as Unread -- Mark all selected notifications as unread.
- Delete -- Remove selected notifications permanently.
Mark All as Read
To mark all unread notifications as read at once:
- Click the Mark All Read button in the page header.
- All unread notifications across all categories are marked as read.
- The unread count badge resets to zero.
TIP
The unread count in the navigation bar updates automatically every 30 seconds via polling. After marking notifications as read, the badge updates on the next poll cycle.
Navigating to Related Items
Each notification is linked to a specific entity. Clicking a notification:
- Opens the related lead detail page for lead-related events.
- Opens the related form for form submission events.
- Opens the relevant configuration page for system events.
Notification Preferences
To customize which notifications you receive and how, click the Preferences button (gear icon) in the Notification Center header. This takes you to the Notification Preferences page where you can configure per-category in-app and email delivery settings.