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Families ​

The Families page groups related applicants and parents into family units. This makes it easy to see all children and guardians from the same household, track sibling applications together, and avoid duplicate parent records.

Accessing Families ​

Navigate to Rosters > Families in the sidebar.

Stat Cards ​

The Families page shows four summary cards:

CardDescription
Total FamiliesThe total number of family groups in the system.
Total MembersThe combined count of all parents and children across all families.
ArchivedThe number of archived family records.
New This MonthFamilies created in the current month.

Viewing Families ​

The families list is displayed as a data table with columns for:

  • Family name -- the family's display name (typically derived from the primary parent's last name).
  • Members count -- how many parents and children are in the family.
  • Children -- names of the children (leads) in the family.
  • Created date -- when the family was first created.

Use the search bar to find families by name, member email, or child name.

Filtering ​

Click the Add Filter button to access advanced filtering options. You can filter by saved filters, and an active filter badge shows the current filter description.

Click the X button to clear all active filters.

Archived Toggle ​

Toggle the Archived switch to include archived families in the list. Archived families appear alongside active ones when the toggle is enabled.

How Families Are Created ​

Automatically via Form Submission ​

When a family submits an application form:

  1. The system checks if a parent with the submitted email already exists in your school.
  2. If yes, the existing parent record is reused (deduplication).
  3. If no, a new parent record is created.
  4. The parent and the new applicant (child) are linked in a family group via the family_members junction table.
  5. If siblings are already in the system with the same parent email, they are grouped into the same family.

Manually ​

Users with the families.create permission can create families manually:

  1. Click the Create Family button (green, top-right).
  2. Enter the family name and add members.
  3. Save the family.

Via Family Detection ​

Administrators can use the Detect Families feature:

  1. Click the Detect Families button (magnifying glass icon).
  2. The system scans for potential family groups based on shared parent email addresses.
  3. Review the suggested family groupings.
  4. Confirm to create the detected families.

Family Member Roles ​

Each member of a family has a relationship role:

RoleDescription
ChildThe applicant/student (the lead record).
MotherThe child's mother.
FatherThe child's father.
GuardianA legal guardian.
Step MotherA step-mother.
Step FatherA step-father.
OtherAny other relationship.

Parent Deduplication ​

Parents are deduplicated by email within the same school. This means:

  • If two application forms are submitted with the same parent email, both leads are linked to the same parent record.
  • The parent's information is stored once and shared across all their children's records.
  • Updates to a parent's contact information (phone, address) propagate to all linked children.

TIP

Encourage families to use the same email address across all applications. This ensures automatic sibling detection and proper family grouping.

Linking Leads as Family ​

If two leads appear to be siblings but are not yet grouped in a family:

  1. Open one lead's detail page.
  2. If a duplicate warning banner appears, click Link as Family to connect the leads as siblings instead of merging them.
  3. Alternatively, navigate to the Families page and add both leads to the same family manually.

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